Support

Puffy — AI photo styling and generation

Need help with Puffy? We're happy to assist. Puffy is an AI photo styling and generation app that turns the photos you upload into AI-styled images.

Contact Us

Email: support.puffy.ai@gmail.com

We usually reply within 2 business days. When you write to us, please describe the issue and, if relevant, the device and iOS version you are using.

Frequently Asked Questions

How does Puffy work?

Pick a photo from your library, choose an AI style, and Puffy generates a styled version of your image. The result is saved so you can view or share it.

How do coins and subscriptions work?

Generating images uses in-app coins. You can obtain coins through a subscription or an in-app purchase. All payments are processed securely by Apple — we never see your card details.

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings → [your name] → Subscriptions, select Puffy, and choose Cancel Subscription. Your access continues until the end of the current billing period.

What happens to the photos I upload?

Uploaded photos are sent to our secure storage and processed only to generate your styled results. They are retained only as long as needed to provide the service. See our Privacy Policy for full details.

How do I delete my account or data?

Open the app, go to Settings, and use the Delete Account option. This removes the stored content associated with your anonymous identifier.